Privacy Policy

Thank you for using Price Hero, a service operated by Trendful, Inc. (“Price Hero,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and protect information when you use the Price Hero website and web app (the “Service”).

By accessing or using the Service, you agree to the practices described below. If you do not agree, please do not use Price Hero.

1. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information: when you create an account (e.g., name, email address, and password).
• Item details: photos, descriptions, and other information you upload to your collection.
• Communications: when you contact us for support or feedback.

Information Collected Automatically

When you use Price Hero, we automatically collect:

• Usage data: interactions with the Service, pages visited, and timestamps.
• Device data: browser type, operating system, and IP address.
• Cookies: small files stored on your device to keep you logged in and improve performance. You can disable cookies in your browser, but some features may not work properly.

2. How We Use Information

We use collected information to:

• Operate, maintain, and improve the Service;
• Provide personalized features such as estimated resale values;
• Respond to your requests and communicate important updates;
• Monitor and analyze usage to improve performance and reliability;
• Protect the security and integrity of our systems.

We do not sell or rent your personal information to third parties.

3. Data Storage and Security

All information is stored securely using Supabase, our cloud data platform provider. We use industry-standard encryption and access controls to protect your information. Despite our efforts, no system is completely secure, so we cannot guarantee absolute security.

4. Data Retention

Your data is retained as long as necessary to provide the Service and for legitimate business purposes such as analytics and troubleshooting.

Deleted items remain hidden after 30 days but may be retained securely for analytics or recovery as described in our Terms of Service.

5. Cookies

Price Hero uses cookies to:

• Keep you signed in;
• Save your preferences, and
• Collect anonymous usage statistics.

You can manage or delete cookies through your browser settings.

6. Children’s Privacy

Price Hero is not directed to individuals under the age of 18.

We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, please contact us, and we will delete it.

7. Sharing of Information

We may share information only in these limited cases:

• With service providers who help us operate the Service (for example, Supabase).
• To comply with legal obligations or respond to lawful requests.
• During a business transaction, such as a merger or acquisition, information may be transferred as part of that process.

We do not share your information for advertising or marketing by third parties.

8. Your Choices

• You can access, update, or delete your account at any time.
• You can request deletion of your data by emailing support@pricehero.ai
• You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will update the “Last updated” date and post the revised version on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Trendful, Inc.
Email: support@pricehero.ai
Website: www.pricehero.ai